At the West Midlands Regional Development Centre we have long recognised that we are a 'Knowledge Organisation'. The ways in which we help our client and partner organisations to bring about service improvements rely heavily on our knowledge of, for example, latest developments in new policy implementation and emerging good practice.
Equally, we are striving to 'keep our own house in order' by making our management of key knowledge and information as effective and efficient as we can.
Our KM approach and experiences
Read our current Knowledge Management (KM) Strategy
We need to continually develop our
- working practices,
- working culture - our networks and our own People! - and
- systems & tools
so that we genuinely feel happy that we are getting best value from our knowledge, as we build on and share this within our team and the wider Health & Social Care community.
Our current major KM initiatives:-
- encouraging a general culture of greater knowledge-sharing and less duplication of information and of effort;
- providing practical support to project teams within WMRDC on capturing, sharing and storing key knowledge throughout the life of their projects and beyond;
- providing better information on what work we are doing as an organisation and being more specific about articulating the outcomes and benefits of our work to health services and their users;
- emphasising opportunities for collaboration and how we can continue to learn from what we and others are doing;
- embedding into our ways of working clearer responsibility for knowledge management at the levels of individuals, teams, this organisation and beyond;
- working closely with IT colleagues on providing systems for better access to, and management of, shared information and tools for easier collaboration.
Read our Knowledge Management (KM) Strategy for 2008-2011
(updated May 2009)
Our KM approach and experiences
KM at the West Midlands RDC 2006 - 2009.
Any questions or comments on our KM work and KM Strategy are very welcome: please contact Martin Fisher.