Our Experience of Knowledge Management
The West Midlands Regional Development Centre (WMRDC) began investigating the value of Knowledge Management during 2006 (when we were part of the Care Services Improvement Partnership).
We have written an overview of our 'Journey with KM' between 2006 and 2009, which highlights our key experiences and lessons. This is attached here:- Knowledge Management at WMRDC 2006-09
Our Current KM Strategy
This strategy, first created in April 2008, identifies
- Our 'Vision for Knowledge',
- Critical Success Factors for an effective programme of KM work
- Requirements of us all for a Joint Effort (!)
- Current (updated 2009) Priorities
- Obstacles and Risks
Read our Knowledge Management Strategy here
'Knowledge Roles' within the Team
Success in Knowledge Managemet is at least in part about recognising that we each have a responsibility in managing and maintaining the knowledge, on behalf of our organisations, that is within our own area of expertise. In 2008 we deivised a framework of key Knowledge Roles. The purposes of this is to:
- identify who within the team is responsible (as 'Knowledge Base Owners') for the key knowledge & information relating to their work areas, and
- be an indicator of where the organisation can support them in developing the skills to fulfill their Knowledge Roles - the relevant skills for eack role are linked to the NHS Knowledge and Skills Framework, which forms the basis for each of our Personal Development Plans.
Read our Knowledge Roles Framework here